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volunteers at the memphis crisis center

Volunteers are our lifeline.

Without you, we can’t begin to help others.

Sometimes, the thing people need most is someone to listen -- not to judge, try to fix or offer a solution. Day or night, during the darkest times, the caring voices at the Memphis Crisis Center are ready to listen.

If you feel the calling to help others. If you’re a compassionate listener. If you want to be a part of a group that helps the more than 25,000 people who call our lifeline annually, then please consider volunteering your time. 

You can make a difference in someone’s life.

To learn more, email our Volunteer Coordinator at:

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FAQs About Volunteering

What does a volunteer do?

Volunteers primarily work as Crisis Line Specialists. They are trained to help callers with immediate problems and then link them to the long-term resources they need to cope and overcome.

What is the time commitment for volunteers?

Volunteers must commit to a minimum of one shift every other week.  We also welcome those who want to commit to a weekly shift.  Our shifts include morning (7:30 AM-1:00 PM), afternoon (1:00 PM-5:30 PM), evening (5:30 PM-11:00 PM), and overnight (11:00 PM-7:30 AM).

Is there volunteer training?

As a volunteer, you’ll receive training that includes classroom time, interactive role play, and direct observation and mentoring in the Call Center. We also provide ongoing training opportunities for current volunteers, covering a wide range of relevant topics to enhance skills and knowledge.

Training sessions are flexible and organized so that you can enter in multiple points in the training process.

When is the volunteer training?

Memphis Crisis Center trainings are held monthly. For specific training dates, please contact us at

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Get started today. Make a difference long afterward.


to be a Memphis Crisis Center Volunteer

Download and complete the two application forms:

Email the Volunteer Coordinator

We look forward to you contributing to our team and most important, serving as a vital lifeline to hope for those in need.

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